Comcast Is Blocking Legitimate Email

by Big Dog on Nov 29, 2006 at 14:20 Political

I have written to inform you before that Comcast is blocking emails I send through my website. I, as many bloggers do, have a hosted server that is nowhere near my home. I send messages out through the mail program on that server and most people get the mail. I am a Comcast customer and since I have a Comcast IP they will not let me send from that IP through my server and to Comcast recipients. A server that is not in the residence that has the Comcast service does not appear to violate their TOS.

They continually bounce legitimate messages that people signed up to receive and refuse to remove the block. I am not the only one that this happens to. Search the web for Comcast blacklist and you will find many unhappy customers. Comcast uses automated replies so the chances are this will not be resolved any time soon. They indicate that their concern is for spam. The patterns of my email are similar to those used by spammers (according to their robot) so Comcast just blocks it all. Comcast is concerned about spam so they block my legitimate email and yet everyday my inbox contains real spam.

It seems to me that people pay Comcast for a service. Instead of arbitrarily blocking email they should allow people to receive those emails and people can report the spam when they get it. This would help stop the spammers while allowing legitimate email to go through. It is a shame that people pay so much for a service and then are denied the use of that service. I realize that spammers use these servers as a means to distribute their garbage but I also realize that the way to stop it is not to punish the people who use email legitimately.

I have been working on a work around for this problem. We will see how that works. Until Verizon installs FiOs in my area, I am stuck with Comcast.

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This entry was posted on Wednesday, November 29th, 2006 at 14:20 and is filed under Political. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

2 Responses to “Comcast Is Blocking Legitimate Email”

  1. Wayfarer says:
    Wednesday Nov 29th, 2006 at 14:25

    I still get your emails. At least I think I did as of last night. You can go into the webmail interface for an account and turn off SPAM filtering altogether. That is what I have done. I, like you, prefer to decide on my own what is SPAM and what is not.

    Of course, now I’ll go home and find that I’m wrong and have to get all PO’d at Comcast…again!

    Wayfarer

  2. saul says:
    Thursday Nov 30th, 2006 at 07:59

    As of 11/30/06 0754 I got your Blog and I DO NOT think it is what Comcast think it as SPAM. I wonder what political party they support?mmmmmmmmmmmmmmm